Shipping Policy
Thank you for shopping with us! We are pleased to offer worldwide shipping. Please review the details of our shipping policy below.
Order Processing Time
All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email and clear payment. You will receive another notification when your order has shipped.
International Shipping
We offer Standard International Shipping to customers worldwide. Our Service are DHL, FEDEX, DPD and many more according to the customer preference.
Estimated Delivery Time
While we process orders quickly, the delivery time for Standard International Shipping can vary. Typically, you can expect your package to arrive within 7-21 business days. Delivery times can be affected by factors such as the destination country, customs processing, and local postal service efficiency.
Order Tracking
Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at packandship24@gmail.com with your name and order number, and we will look into it for you.
Customs, Duties, and Taxes
Important: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Tibetan Treasure is not responsible for these charges if they are applied; they are your responsibility as the customer.
We recommend you check with your country’s customs office to determine what these additional costs will be prior to placing your order.
Incorrect Shipping Address
It is the responsibility of the customer to ensure the shipping address is entered correctly at the time of purchase.
Contact Us
If you have any further questions, please don’t hesitate to contact us at packandship24@gmail.com.